If you are not satisfied with the products you ordered, you can return them within 30 days of receipt. Send the completed return form together with the products to the address below. If the form is not completely filled out, we cannot accept your return.
For a refund or exchange, we must receive the product in its original condition. The product must not show any signs of use. We have the right to refuse returns if we believe the product is used or damaged.
A return must be provided with a track & trace code and the customer is responsible for delivery.
Does the return have a track & trace code, must it show no signs of use and must all return conditions be met?
- o Yes
- o No (your return will not be accepted)
Return address:
Radovana
Pallashof 49
6446SK Brunssum
Netherlands
PERSONAL DATA
ORDER NUMBER: _____________________
NAME: _____________________
E-MAIL ADDRESS: _____________________
REASON FOR RETURN
o Wrong size
[ ] Item is too large
[ ] Item is too small
o I received the wrong product
o I received a damaged or faulty product
o Quality does not meet expectations
o Color does not match the photos
o Other reason: ___________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
How can we improve overall?
_________________________________________________________
_________________________________________________________
__________________________________________________________
AMOUNT :__________
You can copy this form into a Word file and print it.
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